Returns

Not satisfied with your purchase? You may return your order within 14 days of receiving it.

Conditions

• The knife is unused
• The knife is in its original condition
• It is returned in its original packaging
• The product must not show any signs of damage, sharpening, or modifications

Refunds

After receiving and inspecting the returned product, we will refund the purchase amount within 14 days using the original payment method.

Exchanges

Would you prefer a different model? This is possible as long as the requested product is in stock. Any price difference will be settled accordingly.

Handmade products

All RP Dutch Tanks knives are handmade. Minor differences in weight, finish, and appearance are a natural part of the craftsmanship and are not considered manufacturing defects.

Shipping costs

Return shipping costs are the responsibility of the customer, unless the product was delivered damaged or an incorrect item was sent by us.

Contact

Please contact us before returning a product so we can assist you with the return process.

Shipping policy

We aim to process and ship all orders within 1 to 3 business days after payment has been received. If a product is temporarily out of stock, we will contact you as soon as possible.

Shipping method

All orders are carefully packaged to ensure your order arrives safely. Once your order has been shipped, you will receive a shipping confirmation with a Track & Trace code.

Shipping costs

Shipping costs are clearly displayed during checkout before you complete your order.

Delivery time

The estimated delivery time within the Netherlands is generally 1 to 3 business days after shipment. For international orders, delivery time depend on the destination country and the shipping carrier.

International shipping

RP Dutch Tanks ships to various countries across Europe. Any import duties, taces, customs fees, or other charges are the responsibility of the customer.

Delayed delivery

Although we do our utmost to deliver your order on time, we cannot be held responsible for delays caused by the shipping carrier, weather conditions, customs procedures, or other circumstances beyond our control.

Damaged shipments

Please inspect your order as soon as it arrives. If your order has been damaged during shipping, please contact us within 48 hours and provide clear photos of the damage. We will work with you to find an appropriate solution.